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AVID Visitor Handbook
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  • Welcome
  • Introduction
    • About AVID
    • About this Handbook
  • Getting started as a visitor
    • Introduction
      • Why Visit People in Detention
      • The Role of a Visitor
      • Joining a visitor group
    • Practicalities of visiting
      • Models of visiting
      • Booking a social visit
      • What to expect on arrival
      • What to expect in a visiting room
      • What to expect in prisons
      • How do people in detention find out about visitors?
    • Visiting Skills
      • Being worthy of trust
      • Empathetic listening
      • Demonstrating independence
      • Boundaries and safeguarding
    • What issues might someone raise and what can I do?
    • Step-by-step: Before, during and after a visit
    • Find a visitor group
    • Useful organisations
    • Visitor wellbeing
  • Who can be detained
    • Introduction
    • Who, Why, When
    • Decisions to Detain
    • Lawfulness of Detention
    • People considered unsuitable for detention
    • Demographics
  • Immigration Detention in the UK: Essential Legislation, Policy and Guidance
    • Introduction
    • Essential Immigration and Asylum Law for Visitors
      • UK legislation on asylum and detention
      • International Framework
      • Claiming asylum in the UK
      • Post Brexit Changes
    • Detention Policy and Guidance
      • Overview and Sources
      • Detention General Instructions
      • Detention Centre and Short-Term Holding Facility Rules
      • Detention Operating Standards
      • Detention Service Orders
      • Prison Service Instructions & Probation Orders
      • Home Office Policy and Guidance
      • What can visitors do?
  • Immigration detention in the prison estate
    • Introduction
    • Legal Framework
    • Why are people detained in the prison estate?
    • History of the use of prisons to detain people held under immigration powers
    • Additional layers of disadvantage
    • Criticisms on the use of Prison for Immigration Detention and Further Reading
    • Organisations offering legal advice & practical help in prisons
  • Legal Advice and Representation
    • Introduction
    • Legal Advice and Representation
      • Why do people in detention need legal advice?
      • What is legal aid and what does it cover?
      • Who can give immigration legal advice?
      • The Legal Aid Agency Detention Duty Advice Scheme in IRCs
      • How do I know if a solicitor is doing a good job?
    • What can visitors do?
      • Finding a legal advisor
      • Finding a legal advisor for a person detained under immigration powers in the prison estate
      • Notify a legal representative that their detained client has been moved to another IRC
      • Help a person in detention to understand what they can reasonably expect of their lawyer
      • Give Information
      • Visitors and legal advisors: constructive relationships
      • Help if there are problems with the current legal representative
      • Acting as a McKenzie Friend
  • Safeguards
    • Introduction
    • Harms of detention: what safeguarding concerns do visitors come across in detention?
      • Deteriorating mental health
      • Worsening of pre-existing health needs
      • Trauma and mental health conditions that are common in detention
      • Failures in continuity of care
      • Mistreatment and abuse
      • Disbelief
      • Suicidal thoughts and self-harm
      • Survivors of torture, human trafficking and modern slavery
      • People who lack decision-making capacity
      • Age disputed children
    • Policy and practice
      • Adults at Risk Policy (AAR)
        • Background to the Adults at Risk Policy
        • Ongoing Criticisms and Developments
        • Present position of the AAR and oversight
      • Healthcare screening, assessment and monitoring
        • Healthcare safeguarding reports: Rule 35 and Rule 32
        • Challenges and concerns about reporting under Rules 32/35
        • Key Points for Visitors
      • The ACDT System
        • Challenges and concerns
      • Use of Segregation
        • Challenges and concerns
      • National Referral Mechanism
        • Challenges and concerns
      • The Mental Capacity Act 2005
        • Challenges and concerns
      • Age Assessments
        • Challenges and concerns
    • A series of case studies
      • Dawit
      • Ali
      • Drita
      • Bao
      • Gabriel
    • What can visitors do
      • Safeguarding Principles
      • Emotional support through empathetic and active listening
      • Worried about someone’s deteriorating mental and physical health
      • Access to Medical Information
      • Support after release
    • Looking after your own wellbeing
    • Useful Organisations
  • Getting out of detention
    • Introduction
    • Immigration Bail Overview
      • Secretary of State Bail
      • Immigration Tribunal Bail
    • Bail addresses and Home Office accommodation
    • Offering financial condition supporters/sureties
    • Refusal of bail and further bail applications
    • Bail with or without a legal advisor
    • Bail for people detained in the prison estate
    • Mandatory electronic monitoring for those facing deportation
    • Bail and removal directions
    • What can visitors do?
    • Life after release
  • Removal, Return, and Deportation
    • Introduction
    • Definitions
    • Being ‘liable to removal’ or ‘liable to deportation’ and Notices
    • Third Country Removals
    • Deportation
    • Getting on the plane
    • Assisted Voluntary Returns Schemes
    • Family Returns Process
    • Consequences of being removed or deported for return to the UK
    • What can visitors do?
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  1. Safeguards
  2. A series of case studies

Drita

Drita was a 32-year-old woman who was an Albanian citizen and who had been taken into immigration following a raid on her accommodation. On arrival, she spoke briefly to the nurse triaging people at the detention centre but refused the offer of an appointment with the doctor. At the time she seemed quiet and withdrawn but her behaviour gave no particular cause for concern to detention staff.

She remained in detention for several months and agreed to regular visits by an AVID member, Gill. Drita had no contact with healthcare during this time but was able to tell Gill that she was often feeling panicked, faint, nauseous and having palpitations. Gill encouraged her to contact the healthcare department to discuss these symptoms. Drita did this but said that she was given ECG heart monitoring for the palpations and told that all was well. Gill also gave her the number for Samaritans - explaining this is a free mental health helpline that she could call anytime if she was struggling and wanted someone to talk to.

After more meetings with Gill and time talking to a mental health charity on the phone, Drita started to talk about her time in the UK and became tearful. She said she had been made to go to a police station, she was not able to say much but it was obvious that she very distressed as she was shaking and finding it hard to speak. Gill suggested that she needed to talk to her legal representative about how she was managing in detention, but Drita said she did not know them well and was worried that they would be expensive.

After more meetings Drita told Gill she was frightened that the people she knew in the UK would come and get her but was not willing to say more. Gill asked for the details of her legal representative and could see that they provided legal aid. She asked Drita if she could speak to her legal representative, Hussain. Drita agreed. Gill explained to Hussain that she had been meeting Drita regularly and that she was worried about the cost of legal advice and seemed frightened of people in the UK.

This led to Hussain having more contact with Drita, explaining she did not need to be worried about the costs of his work. During this time Gill continued to visit Drita and reiterate that she had an independent lawyer who would not charge her money. Drita then explained she had to “spend time with men in the UK” when she did not want this but did not elaborate further. Gill encouraged her to confide in Hussain about her time in the UK and said she was also happy to listen to anything Drita wanted to talk about.

Hussain then arranged for a medico-legal assessment for Drita, who, after more time with a specialist doctor, was able to talk about a situation of sexual exploitation and abuse in the UK. Although Drita had a minor criminal conviction, she was able to explain her situation in more detail and that this was committed as result of coercion. This allowed the clinician to provide a summary of Drita’s history, and an opinion about the adverse effect of further detention explaining she had already suffered panic attacks in detention and was likely to deteriorate further if not released.

The report was shared with both the Home Office and the IECA. Drita was accepted under the NRM with the IECA issuing a reasonable grounds decision that she was likely to have been the victim of trafficking. The combination of this referral with the medico-legal report was sufficient to ensure that the Home Office had to consider Drita at level 3 risk under the adults at risk policy, despite her criminal conviction. After further legal advocacy by Hussain, Drita was released from detention and connected with organisations that could support her recovery.

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Last updated 24 days ago

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